Notifies management of escalated or prevalent guest issues/concerns and any apparent suspicious activity. Maintains a cash bank for their shift, responsible for accepting payment and making correct change when necessary.Įxplains wagering rules, including betting lines, odds and procedures to guests.
Writes, verifies and makes payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming Internal Controls. Safeguards Sportsbook assets and balances. Provides a high level of guest service by greeting all guests individually and pleasantly with a positive attitude and cheerful demeanor.Īnswers all questions by guests and inputs their personal information into the database if applicable.
The Sportsbook Attendant is responsible for greeting all guests in a pleasant, courteous and enthusiastic manner while assisting guests with various money related transactions and providing information to guests regarding the Sportsbook.
